Appointments

We are now using a new online consultation service to contact us for non-urgent medical or admin requests.  This is called Accurx. 

Please click 'submit a new request' opposite to get started!

To request an urgent appointment: (Monday to Friday):

• phone us on 01226 720207, Monday to Friday from 8am

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment:

• use our online system, via the link at the top of this page
• phone us on 01226 720207, Monday to Friday from 8am
• visit the surgery and speak with a receptionist, Monday to Friday from 8am
• use your NHS account (through the NHS website or NHS App) 

The doctors currently see patients at a mixture of 10 minute intervals, which is a standard consultation time in many practices. Many appointments currently run over, which results in patients waiting. Sometimes this is inevitable and based on clinical need, but other factors include:

• Requests for routine repeat prescriptions during consultation time.
• Patients asking for accompanying relatives to be seen at the same time without having made an appointment.
• Patients with extensive 'lists' of problems which cannot possibly all be dealt with in a single appointment - these may need a seperate appointment

Please Try And Make The Best Use Of The Doctors Time

• Please use the repeat prescription system.
• Remember, one appointment for one patient only.
• If you have several problems, please make a further appointment.

Home visits are for people who are housebound only. Please try to attend Surgery whenever possible. If a home visit is necessary, please make every effort to request the visit before 11am, explaining the symptoms to the receptionist will help us to plan our calls. If you feel an home visit is not really necessary, but would like advice, a doctor will speak to you by arrangement. You will be visited by one of our Doctors, Physician Associate or a local colleague of the Barnsley home visiting service.

Should you require a visit when the surgery is closed, please telephone the surgery and an answering machine message will give you instructions. 

i-HEART Barnsley 365 is designed to help patients access same day appointments during the evening and weekends. The service has created additional ways of patients to receive medical advice outside of standard GP surgery opening times.

Contact i-HEART Barnsley 365 on 01226 242419.

Please click here for booking details and opening times please

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you cannot attend an appointment, please let us know, another patient could have urgent need of this appointment.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• using the GP online system via the link at the top of this page
• phone us on 01226 720207, Monday to Friday from 8am
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs

Please Note: Our Practice has a regular influx of Post Graduate Junior Doctors. Patients have the right to decline the presence of a junior Doctor during usual consultations.